Therapy Education Online

Frequently Asked Questions

Log into your account by clicking on “My Account” in the top menu bar.

Select “Purchases” to see a list of the training courses you have purchased.

Click on the “View” button which will take you to the training course page where you will now be able to view your video.

You will be prompted to set up an account when you make your first purchase.

If you want to set up an account in advance, you can do so by clicking on My Account – Register and then follow the onscreen instructions.

Signing into an account enables the site to identify you and therefore grant you access to view the videos you have purchased.

In addition, signing into your account will also allow you to view a list of your purchases, as well as the option to re-print your invoices and/or CPD Certificates.

All videos are available to watch for up to 6 months from the date of purchase.

Unfortunately not. Any mention in the videos about “handouts” or “printouts” by trainers, are in reference to printouts of the PowerPoint slides, which were made available to delegates who attended the LIVE workshop. These slides are included within the videos and are the property of the trainers. They are not available for download or redistribution with any video rental purchase.

You can contact us by clicking on the ‘Contact Us’ link at the bottom of this page. Alternatively, you can email us at: theo@brightontherapypartnership.org.uk

Sign up to our newsletter! ThEO is a part of Brighton Therapy Partnership (BTP), and by signing up to our newsletter you will be kept up to date with all our newest offerings, including our regular promotions on new and existing videos, as well as learning more about BTP and the live workshops that we run.

Sign up below and receive a 25% discount on your first live BTP workshop!

The video is yours to watch as many times as you like throughout the rental period of 6 months.

When you go to the video’s page, you can click on the “Buy Now” button.  Then follow the check-out process as you would with any online store.

Note: if you do not already have an account on this site (or are not logged in), you will be prompted either to create an account or to log-in which will enable you to access your purchased videos from your own user dashboard.

Please ensure that you check that you are able to view your video as soon as possible after purchase in order to get the maximum benefit from your 6 month subscription.

Videos should be easily viewable on most devices (if you can access videos on Youtube then you should be able to access the videos on our site) but if you do happen to run into any problems, please don’t hesitate to contact us and we will do our best to help you resolve the issue; however, we take no responsibility for technical/internet issues at your end.

Log into your account by clicking on “My Account” in the top menu bar.

Select “Orders” to see a list of the purchases you have made.

Click on the “Certifcate” button which will display your certificate(s) in PDF format which can then be printed or downloaded as you prefer.

We do not offer specific discounts for students or newly qualified practitioners, but we regularly run promotions with 20 – 50% off new and existing videos. Sign up to our newsletter below to receive all of our promotional discount codes.

I’m afraid not. We believe that 6 months is ample time to view your video. 

Subscribe to our newsletter

Sign up to our newsletter! ThEO is a part of Brighton Therapy Partnership (BTP), and by signing up to our newsletter you will be kept up to date with all our newest offerings, including our regular promotions on new and existing videos, as well as learning more about BTP and the live workshops that we run.